Remanufactured drum units from Clover Imaging go through rigorous lifecycle testing that includes environmental chamber testing, post-production testing, and OEM benchmarking to ensure our drums meet or exceed OEM performance. With an average recycled content of 85%, Clover Imaging is dedicated to keeping drum units out of landfills, reducing your carbon footprint and providing a sustainable product at an affordable price.
Environmentally Friendly: Remanufactured from an original Brother drum unit.
The cartridge and printer used in this video may not look identical to yours, but the same procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
Test
How to Reset a Brother DR400 Drum Unit
If your Brother printer continues to display Replace Drum, Drum End Soon, or a similar drum-life message after installing a new DR400 drum unit, the drum counter may not have been reset correctly.
This guide explains how to manually reset the drum counter on Brother printers that use the DR400 drum unit.
• Install a new DR400 drum unit. • Transfer the toner cartridge into the replacement drum unit. • Make sure the toner cartridge is properly locked into the drum unit. • Reinstall the drum and toner assembly into the printer. • Make sure the printer is turned on. • Open the front cover before beginning the reset procedure.
Note: Reset the drum counter only when replacing the drum unit. Resetting the counter while continuing to use the existing drum will cause the remaining drum-life information to be inaccurate.
1. Turn the printer on. 2. Open the front cover. 3. Locate the control panel button underneath the LED indicators. 4. Press and hold the control panel button until all of the LEDs illuminate. 5. Release the button. 6. Close the front cover. 7. Confirm that the Drum LED is no longer illuminated.
The drum counter should now be reset.
DCP Series Model (DCP-1200, DCP-1400)
1. Turn the printer on. 2. Open the front cover. 3. Install the new DR400 drum unit. 4. Press the Clear button. 5. When the display asks REPLACE DRUM?, press 1 for Yes. 6. Wait for the display to show ACCEPTED. 7. Close the front cover.
The drum counter should now be reset.
IntelliFax Series Models (IntelliFax-4100, IntelliFax-4100e, IntelliFax-4750, IntelliFax-4750e, IntelliFax-5750, IntelliFax-5750e)
1. Turn the printer on. 2. Open the front cover. 3. Install the new DR400 drum unit. 4. Press the Clear button. 5. When the display asks REPLACE DRUM?, press 1 for Yes. 6. Wait for the display to show ACCEPTED. 7. Close the front cover.
1. Turn the printer on. 2. Open the front cover. 3. Install the new DR400 drum unit. 4. Press the Clear button. 5. When the display asks REPLACE DRUM?, press 1 for Yes. 6. Wait for the display to show ACCEPTED. 7. Close the front cover.
The drum counter should now be reset.
Common Error Messages
A drum reset may be required if your Brother printer displays any of the following messages after installing a replacement drum:
• Replace Drum • Change Drum • Change Drum Soon • Drum End Soon • Drum LED remains illuminated
The exact message or indicator will vary depending on the Brother model. Brother documentation identifies Change Drum as an indication that the drum is approaching the end of its expected life.
Troubleshooting
If the drum message remains after completing the reset:
• Verify that the replacement drum is compatible with your Brother machine. • Remove and reinstall the drum and toner assembly. • Confirm that the toner cartridge is fully locked into the new drum unit. • Make sure the drum and toner assembly is properly installed. • Verify that the front cover is completely closed. • Repeat the appropriate drum reset procedure. • Make sure you are using the reset procedure for your specific machine. • If available, test with another DR400 drum unit.
If the Drum LED remains on:
For HL-series models, make sure the control-panel button was held long enough for all LEDs to illuminate before releasing it. Brother states that the drum counter is reset when this sequence is completed.
If the machine displays a drum-related error:
The drum unit's corona wire may need cleaning. Brother recommends cleaning the corona wire and returning its cleaning tab to the proper home position before reinstalling the drum assembly.
Frequently Asked Questions
What is the Brother DR400?
The DR400 is a separate drum unit used in a large number of older Brother monochrome laser printers, fax machines, and multifunction machines. Brother specifies an approximate yield of 20,000 pages. Is the DR400 the same as the TN430 or TN460 toner cartridge?
No. The DR400 is the drum unit, while the TN430 and TN460 are toner cartridges used with this printer family. The toner cartridge installs into the DR400 drum unit.
Do I need to reset the drum after replacing the toner cartridge?
No. The drum counter should be reset when you install a new drum unit. Replacing only the toner cartridge does not require a drum reset.
Can I reset the DR400 drum counter without replacing the drum?
The reset procedure may allow the counter to be reset, but Brother specifically instructs users to reset the counter only when replacing the drum unit. Resetting a used drum can cause the machine to display inaccurate remaining drum-life information. How long does a DR400 drum last?
Brother's approximate yield for the DR400 is 20,000 pages. Actual drum life can vary depending on factors such as paper type, printing patterns, toner usage, temperature, and humidity.
Why does my Brother still say "Replace Drum" after I installed a new DR400?
The most common reason is that the drum counter was not reset after installing the replacement drum. On the HL-series machines, the Drum LED will remain illuminated until the drum counter has been reset.
The cartridge and printer used in this video may not look identical to yours, but the same procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
Test
How to Reset a Brother DR400 Drum Unit
If your Brother printer continues to display Replace Drum, Drum End Soon, or a similar drum-life message after installing a new DR400 drum unit, the drum counter may not have been reset correctly.
This guide explains how to manually reset the drum counter on Brother printers that use the DR400 drum unit.
• Install a new DR400 drum unit. • Transfer the toner cartridge into the replacement drum unit. • Make sure the toner cartridge is properly locked into the drum unit. • Reinstall the drum and toner assembly into the printer. • Make sure the printer is turned on. • Open the front cover before beginning the reset procedure.
Note: Reset the drum counter only when replacing the drum unit. Resetting the counter while continuing to use the existing drum will cause the remaining drum-life information to be inaccurate.
1. Turn the printer on. 2. Open the front cover. 3. Locate the control panel button underneath the LED indicators. 4. Press and hold the control panel button until all of the LEDs illuminate. 5. Release the button. 6. Close the front cover. 7. Confirm that the Drum LED is no longer illuminated.
The drum counter should now be reset.
DCP Series Model (DCP-1200, DCP-1400)
1. Turn the printer on. 2. Open the front cover. 3. Install the new DR400 drum unit. 4. Press the Clear button. 5. When the display asks REPLACE DRUM?, press 1 for Yes. 6. Wait for the display to show ACCEPTED. 7. Close the front cover.
The drum counter should now be reset.
IntelliFax Series Models (IntelliFax-4100, IntelliFax-4100e, IntelliFax-4750, IntelliFax-4750e, IntelliFax-5750, IntelliFax-5750e)
1. Turn the printer on. 2. Open the front cover. 3. Install the new DR400 drum unit. 4. Press the Clear button. 5. When the display asks REPLACE DRUM?, press 1 for Yes. 6. Wait for the display to show ACCEPTED. 7. Close the front cover.
1. Turn the printer on. 2. Open the front cover. 3. Install the new DR400 drum unit. 4. Press the Clear button. 5. When the display asks REPLACE DRUM?, press 1 for Yes. 6. Wait for the display to show ACCEPTED. 7. Close the front cover.
The drum counter should now be reset.
Common Error Messages
A drum reset may be required if your Brother printer displays any of the following messages after installing a replacement drum:
• Replace Drum • Change Drum • Change Drum Soon • Drum End Soon • Drum LED remains illuminated
The exact message or indicator will vary depending on the Brother model. Brother documentation identifies Change Drum as an indication that the drum is approaching the end of its expected life.
Troubleshooting
If the drum message remains after completing the reset:
• Verify that the replacement drum is compatible with your Brother machine. • Remove and reinstall the drum and toner assembly. • Confirm that the toner cartridge is fully locked into the new drum unit. • Make sure the drum and toner assembly is properly installed. • Verify that the front cover is completely closed. • Repeat the appropriate drum reset procedure. • Make sure you are using the reset procedure for your specific machine. • If available, test with another DR400 drum unit.
If the Drum LED remains on:
For HL-series models, make sure the control-panel button was held long enough for all LEDs to illuminate before releasing it. Brother states that the drum counter is reset when this sequence is completed.
If the machine displays a drum-related error:
The drum unit's corona wire may need cleaning. Brother recommends cleaning the corona wire and returning its cleaning tab to the proper home position before reinstalling the drum assembly.
Frequently Asked Questions
What is the Brother DR400?
The DR400 is a separate drum unit used in a large number of older Brother monochrome laser printers, fax machines, and multifunction machines. Brother specifies an approximate yield of 20,000 pages. Is the DR400 the same as the TN430 or TN460 toner cartridge?
No. The DR400 is the drum unit, while the TN430 and TN460 are toner cartridges used with this printer family. The toner cartridge installs into the DR400 drum unit.
Do I need to reset the drum after replacing the toner cartridge?
No. The drum counter should be reset when you install a new drum unit. Replacing only the toner cartridge does not require a drum reset.
Can I reset the DR400 drum counter without replacing the drum?
The reset procedure may allow the counter to be reset, but Brother specifically instructs users to reset the counter only when replacing the drum unit. Resetting a used drum can cause the machine to display inaccurate remaining drum-life information. How long does a DR400 drum last?
Brother's approximate yield for the DR400 is 20,000 pages. Actual drum life can vary depending on factors such as paper type, printing patterns, toner usage, temperature, and humidity.
Why does my Brother still say "Replace Drum" after I installed a new DR400?
The most common reason is that the drum counter was not reset after installing the replacement drum. On the HL-series machines, the Drum LED will remain illuminated until the drum counter has been reset.
A small electrical patch containing contacts which stores information for interaction between the cartridge and the printer. Not all inkjet cartridges have a chip. Most inkjet cartridges contain a flexible ribbon (called a "flex ribbon") that contains the information for interaction with the printer.
A plastic part used to protect the contacts and nozzle plate during transportation and before use.
A cartridge that is made entirely of new components to resemble the OEM. Sometimes the cartridge only resembles the OEM on the exterior however most cases resemble the OEM both internally and externally.
A series of copper squares that makes contact and communicates with the printer.
The portion of the printer where the inkjet cartridges are installed. This device also carries the inkjet cartridges back and forth across the page creating the desired image.
Prints blue shades
Dye based inks are typically found in color cartridges; however, there are some cases where black cartridges are dye based (photo blacks are dye based). Dye based inks are not water proof or water resistant. They are available in a variety of shades which aids in the color matching to the OEM.
A cartridge that contains foam in one or more areas of the cartridge. The foam acts as a sponge holding the ink in the cartridge however adequately releasing the ink as needed when the space becomes available in the ink reservoir.
An integrated inkjet cartridge has a nozzle plate (printhead) installed on the cartridge along with an electric flexible ribbon connecting the nozzle plate to the electrical contact that interact with the printer.
Prints red shades
A non-integrated inkjet cartridge does not have a nozzle plate included on the cartridge. The nozzle plate for these types of cartridges is included in the printer. The printhead is a consumable item; in some cases, however, in others the printhead is not replaceable. In most cases the chip can be replaced on these style cartridges allowing them to respond to the printers exactly like the original.
Consists of a series of tiny holes that eject ink to form an image or text when instructed to do so by the computer through communication of the chip or flex ribbon.
Original Equipment Manufacturer; the brand new product produced by the company that produced the printer (i.e. HP, Lexmark, Dell, etc)
At times, OEM manufacturers make updates to ink cartridges and/or printer firmware that will cause printers to produce an error message that states “older generation” upon the installation of a cartridge. This firmware update requires that a customer purchase an OEM for their printer or insert a “newer generation” cartridge in order for the printer to function properly. This affects OEM as well as remanufactured cartridges. Inkjet remanufacturers are able to stay on top of these updates and begin producing the “newer generation” cartridges as soon as possible. For more information on these updates, click here for the HP 61 series or click here for the HP 950/951 series.
Lighter shades of black which allows for more color combinations and more "life-like" photographs.
Lighter shades of blue which allows for more color combinations and more "life-like" photographs [i.e. better flesh tones]
Lighter shades of red which allows for more color combinations and more "life-like" photographs [i.e. better flesh tones]
To pull ink from the foam or ink reservoir down to the nozzles preparing them for printing. This is a regular operation performed by the printer, but can also be manually performed to aid in producing an acceptable print.
A cartridge that has no foam inside and consists either of a bag/lining or a series of channels and canals. Both of these mechanisms adequately dispense the ink at the correct rate.
Pigment based inks are typically found in black cartridges; however, there are some cases where color cartridges are pigment based (some Epson, Kodak, and some wide format printer applications). Pigment based inks are water resistant and fade resistant; however, they do not come in many shades so color matching to the OEM is difficult. Pigment based inks also have a higher cost associated with them than do the dye based inks.
An inkjet spittoon is a component in inkjet printers that collects the ink that is removed from the cartridge when the inkjet is primed. This spittoon (sometimes called a reservior) can be either a plastic tray or a piece of foam that absorbs the excess ink. Some of the ink can dry (which makes the foam not absorb as well), and the ink that isn’t absorbed sits in the bottom of the printer. This is how ALL inkjet printers work, which is why it is never a good idea to move an inkjet printer as there will more than likely be ink in the bottom (especially older printers or printers that are used a lot).
A cartridge that is foam based and contains 3 different colors of ink in one cartridge. Typically these colors of ink are Cyan/Magenta/Yellow however there are photo cartridges that contain Photo Cyan/Photo Magenta/Photo Black.
* Page yield based on 5% page coverage prints.
Yield Increase
Clover Imaging extended yield remanufactured printer cartridges are designed, engineered, and manufactured to offer superior quality and performance, while surpassing the OEM’s highest page yields. Extended yield cartridges guarantee higher yields and lower cost-per-page without sacrificing density or print quality. Clover Imaging’s extended yield remanufactured printer cartridges are highly sustainable and have been GreenCircle certified as closed-loop products that contain at least 86% recycled content. For businesses looking for high-quality, sustainable printing at an affordable price, the choice is clear.
Recycled Content Certified
GreenCircle is an independent, third-party ecolabel that recognizes an organization’s commitment to reuse materials to support a circular economy and reduce their reliance on virgin materials. Clover Imaging remanufactured toner cartridges are GreenCircle-certified to contain 86% recycled content and inkjet cartridges are certified at 99%.
Low-Emissions Toner
Low-emission toners used by Clover Imaging have been pre-approved by Nordic Ecolabelling for use in Nordic Swan Ecolabel-certified remanufactured printer cartridges. These toners are specially formulated to ensure that applicable Nordic Swan Ecolabel requirements are met, including criteria placing strict limits on volatile organic compound emissions and prohibiting the presence of certain pollutants and other harmful substances.
2022 Aspire Sustainability Comparative LCA, commissioned by Clover Imaging.
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To use the Clover Recycling Center, you must provide a credit card which may be charged on a monthly basis to offset program costs. Charges will vary depending on the contents of your return shipments.
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