How to Reset a Brother DR400 Drum Unit
If your Brother printer continues to display Replace Drum, Drum End Soon, or a similar drum-life message after installing a new DR400 drum unit, the drum counter may not have been reset correctly.
This guide explains how to manually reset the drum counter on Brother printers that use the DR400 drum unit.
Compatible Brother Printers:
Brother DCP-1200, DCP-1400; Fax 8350P, 8360P, 8750P; HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1435, HL-1440, HL-1450, HL-1470N; IntelliFax-4100, IntelliFax-4100e, IntelliFax-4750, IntelliFax-4750e, IntelliFax-5750, IntelliFax-5750e; MFC-8300, MFC-8500, MFC-8600, MFC-8700, MFC-9600, MFC-9650, MFC-9660, MFC-9700, MFC-9750, MFC-9760, MFC-9800, MFC-9850, MFC-9860, MFC-9870, MFC-9880, MFC-P2500
Before You Reset the Drum
• Install a new DR400 drum unit.
• Transfer the toner cartridge into the replacement drum unit.
• Make sure the toner cartridge is properly locked into the drum unit.
• Reinstall the drum and toner assembly into the printer.
• Make sure the printer is turned on.
• Open the front cover before beginning the reset procedure.
Note: Reset the drum counter only when replacing the drum unit. Resetting the counter while continuing to use the existing drum will cause the remaining drum-life information to be inaccurate.
Drum Reset Instructions
HL Series Models
(HL-1230, HL-1240, HL-1250, HL-1270N, HL-1435, HL-1440, HL-1450, HL-1470N)
1. Turn the printer on.
2. Open the front cover.
3. Locate the control panel button underneath the LED indicators.
4. Press and hold the control panel button until all of the LEDs illuminate.
5. Release the button.
6. Close the front cover.
7. Confirm that the Drum LED is no longer illuminated.
The drum counter should now be reset.
DCP Series Model
(DCP-1200, DCP-1400)
1. Turn the printer on.
2. Open the front cover.
3. Install the new DR400 drum unit.
4. Press the Clear button.
5. When the display asks REPLACE DRUM?, press 1 for Yes.
6. Wait for the display to show ACCEPTED.
7. Close the front cover.
The drum counter should now be reset.
IntelliFax Series Models
(IntelliFax-4100, IntelliFax-4100e, IntelliFax-4750, IntelliFax-4750e, IntelliFax-5750, IntelliFax-5750e)
1. Turn the printer on.
2. Open the front cover.
3. Install the new DR400 drum unit.
4. Press the Clear button.
5. When the display asks REPLACE DRUM?, press 1 for Yes.
6. Wait for the display to show ACCEPTED.
7. Close the front cover.
The drum counter should now be reset.
MFC Series Models
(MFC-8300, MFC-8500, MFC-8600, MFC-8700, MFC-9600, MFC-9700, MFC-9800, MFC-P2500)
1. Turn the printer on.
2. Open the front cover.
3. Install the new DR400 drum unit.
4. Press the Clear button.
5. When the display asks REPLACE DRUM?, press 1 for Yes.
6. Wait for the display to show ACCEPTED.
7. Close the front cover.
The drum counter should now be reset.
Common Error Messages
A drum reset may be required if your Brother printer displays any of the following messages after installing a replacement drum:
• Replace Drum
• Change Drum
• Change Drum Soon
• Drum End Soon
• Drum LED remains illuminated
The exact message or indicator will vary depending on the Brother model. Brother documentation identifies Change Drum as an indication that the drum is approaching the end of its expected life.
Troubleshooting
If the drum message remains after completing the reset:
• Verify that the replacement drum is compatible with your Brother machine.
• Remove and reinstall the drum and toner assembly.
• Confirm that the toner cartridge is fully locked into the new drum unit.
• Make sure the drum and toner assembly is properly installed.
• Verify that the front cover is completely closed.
• Repeat the appropriate drum reset procedure. • Make sure you are using the reset procedure for your specific machine.
• If available, test with another DR400 drum unit.
If the Drum LED remains on:
For HL-series models, make sure the control-panel button was held long enough for all LEDs to illuminate before releasing it. Brother states that the drum counter is reset when this sequence is completed.
If the machine displays a drum-related error:
The drum unit's corona wire may need cleaning. Brother recommends cleaning the corona wire and returning its cleaning tab to the proper home position before reinstalling the drum assembly.
Frequently Asked Questions
What is the Brother DR400?
The DR400 is a separate drum unit used in a large number of older Brother monochrome laser printers, fax machines, and multifunction machines. Brother specifies an approximate yield of 20,000 pages.
Is the DR400 the same as the TN430 or TN460 toner cartridge?
No. The DR400 is the drum unit, while the TN430 and TN460 are toner cartridges used with this printer family. The toner cartridge installs into the DR400 drum unit.
Do I need to reset the drum after replacing the toner cartridge?
No. The drum counter should be reset when you install a new drum unit. Replacing only the toner cartridge does not require a drum reset.
Can I reset the DR400 drum counter without replacing the drum?
The reset procedure may allow the counter to be reset, but Brother specifically instructs users to reset the counter only when replacing the drum unit. Resetting a used drum can cause the machine to display inaccurate remaining drum-life information.
How long does a DR400 drum last?
Brother's approximate yield for the DR400 is 20,000 pages. Actual drum life can vary depending on factors such as paper type, printing patterns, toner usage, temperature, and humidity.
Why does my Brother still say "Replace Drum" after I installed a new DR400?
The most common reason is that the drum counter was not reset after installing the replacement drum. On the HL-series machines, the Drum LED will remain illuminated until the drum counter has been reset.
