Training & Help Desk Services
Clover’s TechLink services provide partners with a wide range of product support services and training options to help them grow their business and stay ahead of the competition. Whether you need certified technical training for your support staff or your own branded custom Help Desk solution, our TechLink suite of services has you covered.
Training Provides Technicians With Expertise to Make Them a Valuable Asset to Your Business
Register today!To help train your technicians and staff for printer repair, we offer both classroom style training as well as online classes, so you can choose the best option to meet the needs of your staff. Our trainers have years of experience both in support and in the field for a wide range of copiers and office products. We provide the most up-to-date training on HP and Lexmark printers and can provide certification-based training for your technicians.
Our Custom Help Desk service helps businesses eliminate the cost and time of training a skilled support staff by offering Help Desk services that are customized to function as an extension of your company. Our Custom Help Desk will provide your customers with phone support by highly trained and experienced technicians. We offer Help Desk solutions during business hours with the option to extend service to up to 24-hours-a-day, seven-days-a-week.
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Fill out the form fields for your new user. Select which permissions your new user should have and assign a username and password. Click Save. You will receive an e-mail confirming the new user has been set up successfully. Follow this procedure to set up each new user.
After you have created a new user, the new user will receive an automated email with their new user name and password. They will be given instructions on how to change their password if they would like to choose their own. However, as an administrator, you will always have access to delete/edit users, view their profile information (including their password) and change their permissions.
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