Training & Help Desk Services

Clover’s TechLink services provide partners with a wide range of product support services and training options to help them grow their business and stay ahead of the competition. Whether you need certified technical training for your support staff or your own branded custom Help Desk solution, our TechLink suite of services has you covered.

Depot International 2020 Roadshow

Training Provides Technicians With Expertise to Make Them a Valuable Asset to Your Business

Register today!

TechLink Services:

Printer Repair & Customer Support Training

To help train your technicians and staff for printer repair, we offer both classroom style training as well as online classes, so you can choose the best option to meet the needs of your staff. Our trainers have years of experience both in support and in the field for a wide range of copiers and office products. We provide the most up-to-date training on HP and Lexmark printers and can provide certification-based training for your technicians.

READ MORE

Custom Help Desk

Our Custom Help Desk service helps businesses eliminate the cost and time of training a skilled support staff by offering Help Desk services that are customized to function as an extension of your company. Our Custom Help Desk will provide your customers with phone support by highly trained and experienced technicians. We offer Help Desk solutions during business hours with the option to extend service to up to 24-hours-a-day, seven-days-a-week.

READ MORE
How to Improve Customer Service Training
Created: July 19th 2019
What Are Effective Ways to Build Customer Loyalty?
Created: May 16th 2019
What Are the Benefits of Customer Service Training?
Created: April 4th 2019
View More Blogs

For custom end-user collateral, please log-in or register today!

Information
Close
Information
Close
Information
Close
 
Close
 
Close
INFORMATION
Close

Are you sure you want to logout?
INFORMATION
Close

Press OK to switch region to Clover Imaging Group
Multiple choices
Close

This item is available for outright sale or exchange purchase.
Please choose below.

Retrieve account data
Close
To retrieve your login data, enter your email:
 
Please wait...
Loader
Information

Thank you for your interest in Clover! Due to the robust functionality on our website, we can only support the most current web browsers. We recommend upgrading your browser to the latest version of Internet Explorer, Google Chrome or Mozilla Firefox.
Information

Your session will expire in 5 minute(s).
Information

Your session has expired. You will now be redirected back to the home page.
Error retrieving data
Close
Provided email was not found.
Please register.
Email is not valid.
Thank you
Close
Password retrieval email has been sent. Please follow instructions in the email to change your password.
Video
Close
Video
Close
Video
Close
Video
Close
Web Tutorial
Close
Upload logo
Close

Allowed format: .jpg, .png, .bmp; Max:1024x768px; Min:590x307px.

Shipping Information ()

Close
INFORMATION
Close

Your document is being created. Please wait until the download initiates.
Terms and Conditions
Close
Close
Shipping Address List View all addresses
Close
Click on the address to select it
Add new Ship-To address
Close
* Required Field
How it works?
Close

Click the green button "Create New User"

Fill out the form fields for your new user. Select which permissions your new user should have and assign a username and password. Click Save. You will receive an e-mail confirming the new user has been set up successfully. Follow this procedure to set up each new user.

After you have created a new user, the new user will receive an automated email with their new user name and password. They will be given instructions on how to change their password if they would like to choose their own. However, as an administrator, you will always have access to delete/edit users, view their profile information (including their password) and change their permissions.

If you need to edit a user, there are links beside each user to edit or delete the user’s profile.

If you delete a user, the user will now appear on the Deleted Users Page and you can Re-Activate at any time if you need to do so.

Clover Video
Close
Information
Close
Upload Terms and Conditions
Close

Allowed format: .pdf; Max file size: 5MB.
Upload Customer Logo
Close

Allowed format: .jpg, .jpeg, .png, .bmp; Max file size: 5MB.
Resubmit Historical Usage File
Close

Allowed Formats: .xls, .xlsx; Max file size: 5MB.
Warning 
Close

Please note that this is a bid item that's part of the Silver Bullet program. Make sure that you have been approved to ship Silver Bullet items to this customer prior to placing an order. If this customer has not been approved, the order will be cancelled. Thank you.

Warning 
Close

Please note that at least one of selected items is a bid item that's part of the Silver Bullet program. Make sure that you have been approved to ship Silver Bullet items to this customer prior to placing an order. If this customer has not been approved, the order will be cancelled. Thank you.

Warning
Close
Reload