With our TechLink repair and support training services, we offer our clients both classroom printer repair training, as well as online printer repair training to provide them with the tools they need in either a hands-on or virtual environment.

We offer these classes to our copier, printer, and multi-function machine dealers and resellers to provide their technicians with the knowledge and skill set they need to handle any type of repair call or service situation. Our certified instructors offer HP certified training, Lexmark printer repair, and HP printer repair training to help your technicians stay prepared for anything.

Why Choose TechLink Printer Repair & Customer Support Training?

Our technicians and support staff have years of experience and training both on the phone and in the field.

These skills allow us to create a comprehensive training program so that our dealers can develop their own highly trained service staff to provide their customers with the service and satisfaction they need. We provide a wide range of training services including programs on:

  • HP and Lexmark onsite or online printer training
  • CompTIA Customer Service Skills Training online
  • CDIA+ Document Imaging and Architect Certification training

Benefits:

  • Provides your customer support and field technician staff with the skills they will need to diagnose and repair
  • Saves you time and money from unnecessary dispatch calls for simple fixes such as paper jams and toner replacement
  • Promotes positive interaction between your customers and support staff
  • Helps support staff handle support calls more efficiently
  • Provides your staff with the knowledge and skills to provide 100% customer satisfaction

Recent Blog Posts:

Contact Clover today to find out more on how our TechLink printer repair and customer support training services can help you provide your customers with the service they need.

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