Axess MPS is a comprehensive, fully integrated suite of software and services designed to help dealers deliver more profitable MPS solutions. Axess MPS is designed with the flexibility and scalability dealers need to provide MPS solutions to their customers. Partner with Axess MPS for key infrastructure tools and support, or simply sell the MPS with turnkey contract fulfillment.

Axess MPS includes the following key infrastructure tools supported by a dedicated team of MPS professionals:

  • Remote monitoring software and support
  • TCO pricing calculator and proposal generator
  • Auto Toner Fulfillment
  • MPS ready toner cartridges
  • Printer Parts
  • Service support and dispatch
  • Comprehensive sales training
  • Technical support
  • Recycling solutions

Axess MPS Remote Monitoring

Axess MPS Remote Monitoring software offers you the ability to view your customer’s entire print environment, including supply and service needs on output devices. This simple software helps you deliver MPS programs with ease through the following:

  • View exact consumable levels remotely: toner, fusers, drums, and maintenance kits
  • Set customized, automated alerts for low toner levels
  • Set automated service alerts
  • Set proactive service flags/reminders
  • Asset management and consulting


Providers can have confidence in MPS contract profitability with the Axess MPS TCO software. Our simple and accurate Total Cost of Ownership pricing tool is powered with BEI Services Worldstats™ data that is applied to automatically calculate accurate and model specific services pricing per page.

Eliminate pricing headaches and manual information entries. Axess MPS TCO tool automatically populates each end-user’s equipment fleet, offers flexibility for supplies, equipment, coverage, and profit margins. Transparent processes and pricing gives dealers complete control of their MPS contracts.

The user-friendly Axess MPS TCO software will generate documents with one click. This allows dealers to easily populate customers’ existing and proposed pricing into one branded proposal and other sales support documents. The Axess MPS TCO tool also creates multiple proposals per account with ease to support your sales processes and ongoing account reviews.


Axess MPS Mobile App

The Axess MPS Mobile app enhances and supports Axess MPS dealer offerings and includes mobile mapping capabilities and customized marketing materials. The integrated mapping tool enables dealers to upload floor plans and devices, as well as place devices in current and proposed states by dragging them onto the floor plan. The finished maps integrate with CIG’s Axess MPS Total Cost of Ownership (TCO) pricing tool and print along with the dealer’s proposal.

In addition, the tablet app provides on-the-go access to vertical market videos, presentations, customized marketing materials, how-to guides, and security documents. The mobile MPS app is also available for download onto laptops.

Get started with CIG’s Axess MPS Mobile App today:

Axess MPS Auto Toner Fulfillment

Auto-Toner Fulfillment (ATF) from Axess is the complete and simple answer to complicated and costly supplies replenishment for your customers’ print devices.

Our systems completely automate supplies fulfillment, eliminating manual ordering and tracking for managed devices. Additionally, our proactive communications ensure users receive notifications of low levels prior to and when supplies are shipped.

Auto Toner Fulfillment provides:
  • Automatic ordering, shipping, and delivery of printer supplies, which saves customers money by eliminating “rush” or overnight orders
  • No ordering errors, customers receive the right consumable every time
  • Simplified and streamlined ordering process
  • Just-in-time ordering, which enables better use of working capital and enables customers to reduce their supply inventory
  • Reduced administrative expenses/personnel time
  • Increased profitability

Axess Express MPS

Axess Express MPS is our full service program designed to accelerate the launch and growth of MPS programs for dealers. Focus your organization on sales and let the Axess Express MPS team do the rest.

Axess Express MPS is ideal for dealers who:
  • Struggle with MPS program execution
  • Don’t want the administrative burden of technical, customer service, service, or supply fulfillment required by MPS contracts
  • Have not yet started an MPS program, but want to start today!
The Axess Express MPS Team will:
  • Install data collection agents
  • Prepare proposal documents and pricing
  • Proactively manage the contract; including supply fulfillment and service
  • Provide you simple invoicing without investing in a new ERP
  • Assist in account review documentation

All you need to do is focus on selling and capturing more revenue!

Axess MPS Support

MPS programs often require service for devices under contract. Axess MPS Service Support is a dedicated team of certified technicians ready to provide phone-based triage and dispatch services.

Axess MPS Service Support offers:
  • A team of dedicated, certified service technicians ready to assist with web- and phone-based triage, nationwide service call dispatch, and field support
  • Full nationwide coverage with more than 7,000 technical support agents throughout North America
  • A simple-to-use ticketing system with options to contact us via phone, email, or web at
  • Fixed price billing with no surprise charges and a simple, flat fee structure. Special discounts may apply
  • Our One Call = One Solution commitment means no matter what your service support call need may be, we will provide a solution
  • Guaranteed service for the coverage you need, when you need it

MPS Support Site

Axess MPS SalesProTM Training

Axess MPS SalesProTM is the most comprehensive web-based MPS sales training curriculum available. Each module concludes certification testing with automatic reporting to management. Detailed curriculum will empower your sales reps to present the MPS value proposition and close more deals!

Axess MPS SalesProTM training includes:
  • Understanding the MPS market opportunity
  • Prospecting and identifying sales leads
  • Executing an initial appointment
  • Conducting an assessment, including capturing the actual spend
  • Developing sales documentation & conducting on-site meetings to close the sale
  • Proactively managing the account and expanding sales opportunities
Axess MPS SalesProTM also provides customizable support materials including:
  • Templates for account review, sales presentations, and proposals
  • MPS customer sales presentations
  • Assessment tool kit including logistics documentation, interview questions, and more!
  • Sales talk tracks and objection handling

Axess MPS SalesProTM is the MPS training program that is accessible, actionable, and affordable. Because training is not an event, Axess MPS SalesProTM is offered on a seat-by-seat subscription basis.

MPS SalesPro™ Site



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